What is Six Sigma?
Six Sigma is a process improvement initiative used to eliminate defects from processes. The goal is to create near perfection through continuous improvement that aligns the “voice of the process” with the “voice of the customer”. No more than 3.4 defects per one million opportunities (DPMO) is the goal of Six Sigma level of quality. Design for Six Sigma (DFSS) is a separate and emerging business-process management methodology related to traditional Six Sigma. While the tools and order used in Six Sigma require a process to be in place and functioning, DFSS has the objective of determining the customers and business needs, driving those needs into the product solution so created. DFSS is relevant to the complex system/product synthesis phase, especially in the context of unprecedented system development.
Why Six Sigma in Healthcare?
The healthcare industry faces challenges in costs, patient protection, liability, and insurance rates. Currently, many hospitals are more mindful of the operating costs as the demands of quality patient care increases. The Six Sigma in healthcare approach can be used as a remedy for improving the quality of healthcare in hospitals and services. In healthcare, the Lean Six Sigma methodologies can be used to reduce defects which could result in medical errors. Medical accidents in the United States have led to over 400,000 deaths worldwide, costing an estimated $112.1 billion annually to the medical industry. Successfully implementing the Lean Six Sigma concepts could reduce accidents or falls in hospitals and nursing homes and drug administration mistakes, reduce the runoff time for test results, reduce the wait times in hospitals and private practitioners. All these improvements lead to high service quality, reduce operating costs, and better customer satisfaction.
Why choose E & E Medicals and Consulting?
Given the difficulties of implementing Six Sigma in the medical sector, many healthcare facilities continue to use independent Six Sigma consultants to maximize satisfaction for patients.