SIX SIGMA - HEALTHCARE

Six Sigma Healthcare Advantage

The healthcare industry faces challenges in costs, patient protection, liability, and insurance rates. Currently, many hospitals are more mindful of the operating costs as the demands of quality patient care increases. The Six Sigma approach can be used as a remedy for improving the quality of healthcare in hospitals and services. In healthcare, the Lean Six Sigma methodologies can be used to reduce defects which could result in medical errors. Medical accidents in the United States have led to over 400,000 deaths worldwide, costing an estimated $112.1 billion annually to the medical industry. Successfully implementing the Lean Six Sigma concepts could reduce accidents or falls in hospitals and nursing homes and drug administration mistakes. Reduce the runoff time for test results, reduce the wait times in hospitals and private practitioners. All these improvements lead to high service quality, reduce operating costs, and better customer satisfaction. Given the difficulties of implementing Six Sigma in the medical sector, many healthcare facilities continue to use independent Six Sigma consultants to maximize satisfaction for patients.
E & E Medicals and consulting offer a very unique Six Sigma program that is designed for the Healthcare industry. While much of the Lean Six Sigma methodologies are applicable to any process improvement program, there are certain unique qualities of the Healthcare environment that require a full understanding of what providers are currently facing.

 

Six Sigma is a process improvement initiative used to eliminate defects from processes. The goal is to create near perfection through continuous improvement that aligns the "voice of the process" with the "voice of the customer". No more than 3.4 defects per one million opportunities (DPMO) is the goal of Six Sigma level of quality. Design for Six Sigma (DFSS) is a separate and emerging business-process management methodology related to traditional Six Sigma. While the tools and order used in Six Sigma require a process to be in place and functioning, DFSS has the objective of determining the customers and business needs, driving those needs into the product solution so created. DFSS is relevant to the complex system/product synthesis phase, especially in the context of unprecedented system development.

Lean Six Sigma provides a systematic approach that reduces waste in the value stream. It not only covers defective products but all types of defective work. It identifies defects, overproduction, inventories (in process or finished goods), unnecessary processing, unnecessary movement of people, unnecessary transport of goods, waiting, and designing goods and services that don't meet customer's needs.

Our Approach integrates the principles of DMADV (Define, Measure, Analyze, Design, and Verify). This results in product designs that consistently meet customer requirements, target costs, target release dates, and manufacturing requirements.

E & E Medicals and consulting will assist you

  • Identify your core processes and key customers
  • Identify internal and external customer requirements
  • Measure your current performance
  • Prioritize, analyze, and implement improvement plans.
  • Expand and integrate the Six Sigma system

E & E Medicals and consulting Six Sigma process is based on the DMAIC model- Define, Measure, Analyze, Improve, and Control. Although the methodology used for each organization is similar, we fully customize each application to meet the challenges of your individual business and disciplines.

To learn more about Six Sigma - Healthcare, contact us today